Delivery Information

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Every Aylaa creation is carefully prepared before beginning its journey to you. This guide outlines our dispatch times, delivery estimates, and shipping information for both ready and made-to-order creations.

Ready creations are typically dispatched within 1–3 business days.

If you choose to have your creation tailored to your measurements, additional tailoring time will apply. This will always be confirmed before your order is finalised.

Every made-to-order Aylaa creation is handcrafted to order. Production times vary depending on the design and level of embroidery and will always be communicated before your order is finalised.

During busy periods, including Ramadan, Eid, and new collection launches, production and delivery times may be slightly longer. Should this happen, we’ll keep you informed throughout the process.

Estimated Delivery Times

The delivery times below begin once your creation has been dispatched.

* United Arab Emirates: 1–3 business days
* GCC Countries: 2–5 business days
* International: 3–10 business days

Please note that these delivery times are estimates and may vary due to customs procedures, public holidays, weather conditions, or circumstances

If you require your creation by a specific date, please contact us before placing your order. Wherever possible, we’ll always do our best to accommodate your request.

We also offer same-day delivery within Dubai for selected ready creations, along with premium international shipping to many destinations.

Please ensure your delivery address, contact number, and email address are correct before completing your order.

Providing a valid contact number allows the delivery company to contact you should they need assistance locating your address or arranging delivery.

For orders to Saudi Arabia, please provide your full National Address to help avoid delivery delays.

Aylaa cannot accept responsibility for delays or failed deliveries resulting from incorrect information provided at checkout.

International orders may be subject to customs duties, taxes, or import charges determined by the destination country. Any applicable charges are the responsibility of the customer.