At Aylaa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you visit our website or place an order with us.

Information We Collect

When you place an order or contact us, we may collect:

Your name
Email address
Phone number
Billing and shipping address
Order details
Measurements or information provided for made-to-order pieces

We may also collect limited technical information, such as your IP address and website activity through cookies, to help improve your browsing experience.

How We Use Your Information

We use your information to:

Process and fulfil your orders.
Arrange shipping and delivery.
Respond to your enquiries.
Communicate with you about your order.
Improve our website and customer experience.
Send marketing communications if you have chosen to receive them.

Sharing Your Information

We only share your information when necessary to process your order, including with trusted payment providers, delivery partners, and service providers who help us operate our website.

We never sell or trade your personal information.

Payment Information

For your security, Aylaa does not store your payment card details. All payments are processed securely through our trusted payment providers.

Your Privacy

You may request access to, correct, or request the deletion of your personal information at any time, where legally permitted.